FAQ

Creating your account is a simple process designed to get you into the action quickly. Just locate the 'Sign Up' button on our homepage. You'll be asked to provide some basic personal information to create your secure player profile. Once registered, you can make your first deposit. Don't forget, your first three deposits are eligible for our massive $777 Welcome Bonus, giving you a 100% match on each. This is your ticket to immediately boosting your bankroll and extending your playtime on our fantastic selection of games.

Liberty Slots is packed with promotional power. New players can triple their starting funds with the $777 Welcome Bonus across their first three deposits. We also offer a variety of No Deposit Bonuses, like the $15 free chip with code 15FREELS, to get you started without any risk. Our promotions are constantly updated, featuring weekly reload bonuses, exclusive free spins on games like Wheel of Chance II - The Big Wheel Slots, and special offers for holidays like Christmas and Halloween. VIP players at levels from Amber to Diamond enjoy daily deposit matches up to 35%. Plus, crypto depositors get access to unique deals, like a 250% bonus up to $250 each month.

Claiming a No Deposit Bonus is your risk-free way to check out our games and win real money. To redeem a code, first, log into your Liberty Slots account. Navigate to the 'Cashier' section and select the 'Deposit' tab. You'll find an option to 'Redeem Coupon' or 'Enter Coupon Code'. Simply type in your code, for example, POKIES25 for a $25 free chip or NDBN15 for a $15 bonus, and submit it. The bonus funds will be instantly credited to your account. It’s a perfect way to try out new slots or build a starting bankroll on the house.

We provide a wide array of secure and convenient methods for deposits and withdrawals. You can fund your account using major credit cards like Visa and MasterCard, or opt for e-wallets such as Neteller, EcoCard, and Moneybookers. For modern flexibility, we fully support cryptocurrency transactions with Bitcoin (BTC), allowing for deposits as low as $5.00 with zero fees. Other options include Pasteandpay, Prepaid Cards, and Wire Transfers. When you're ready to cash out your winnings, you can choose from methods like Bitcoin, Courier Cheque, or Wire Transfer, ensuring you can access your money your way.

Wagering requirements are a standard condition for casino bonuses. They represent the total amount of money you must bet before you can withdraw any winnings earned from the bonus funds. For example, our $777 Welcome Bonus comes with a 20x wagering requirement on the deposit plus the bonus. If you deposit $100 and receive a $100 bonus, your total is $200. You would need to place bets totaling $4,000 (20 x $200) before cashing out. These requirements ensure fair play and are primarily completed by playing our incredible selection of slot games, which typically contribute 100% towards the requirement.

Absolutely! The Liberty Slots Casino experience is fully optimized for mobile play. You can access our entire library of games, manage your account, and claim bonuses directly from your smartphone or tablet's web browser. There's no need to download a separate application. Whether you're waiting in line or relaxing on your couch, you can spin the reels of top slots like Atlantis MultiWays Slots or Cleopatra's Pyramid II Slots anytime, anywhere. We even offer special weekly bonuses and free spins specifically for our mobile players.

Our game library is powered by industry-leading software providers like Wager Gaming Technology, Dragon Gaming, and Arrow's Edge, offering a diverse and high-quality gaming portfolio. You'll find hundreds of slot titles, from classic 3-reel games like Cash Grab Slots to feature-rich video slots such as Diamond Reels Slots and Dragon Fortune Frenzy Slots. We also feature games based on popular TV shows, like The Reel Deal Slots and the Wheel of Chance series. Beyond slots, you can try your hand at various table games and video poker. New games are added regularly, so there's always a fresh challenge waiting.

Your security and a fair gaming environment are our top priorities. We employ advanced 128-bit SSL encryption technology to protect all your personal and financial data, ensuring every transaction is completely secure. Furthermore, all our games are subject to rigorous testing and certified for fairness by independent auditors. This guarantees that game outcomes are determined by a random number generator (RNG), providing a truly unbiased and legitimate chance to win on every single spin or hand dealt. You can play with complete peace of mind, knowing you're in a safe and regulated environment.

Account verification, also known as the Know Your Customer (KYC) process, is a crucial security measure and a requirement of our gaming license. This one-time process helps us confirm your identity, prevent fraud, and ensure you are of legal age to gamble. To verify your account, you will typically need to submit a copy of a government-issued ID, a recent utility bill, and a copy of the credit card used for deposits (with sensitive numbers covered). Completing this process promptly ensures there are no delays when you're ready to make your first withdrawal and keeps the casino a secure place for all players.

Technical glitches are rare, but they can happen. If a game freezes or disconnects mid-play, your first course of action should be to refresh the page or restart your browser. Our system is designed to save your game state precisely where it was interrupted. When you reload the game, it should resume from the exact moment of the disconnection. If the issue persists or you believe there was an error with the game's outcome, please contact our customer support team immediately. Provide them with the game name and the time the issue occurred, and they will investigate and resolve it for you.

We are committed to promoting responsible gaming and providing tools to help you stay in control. Within your account settings, you can set daily, weekly, or monthly deposit limits to manage your budget effectively. If you feel you need a break from gaming, you can request a cooling-off period or self-exclusion by contacting our support team. These measures are designed to ensure your experience remains fun and entertaining. We encourage all players to view gaming as a form of entertainment and to play within their means.

Our dedicated support team is available to assist you with any questions or concerns. For immediate help, you can reach us via our toll-free phone line at 1-800-571-4049 or our regular line at 1-678-349-0094. This provides a direct and personal way to resolve any issues you might encounter. If your query is less urgent or you prefer to write it out, you can email us at support@libertyslots.com. Our team is trained to handle everything from bonus questions to technical support, ensuring you receive prompt and professional assistance whenever you need it.